Operational Excellence (OpEx)
OpEx is a system of processes, competencies, beliefs,
behaviors and commitments to deliver excellence.
Simply put, it is the WAY we run the business ……Part of The QualaWay.
We’re using the 5S Process
to enhance our customer experience.
Across the network we are working to enhance our customer experience. Learn about the 5S process from a few of our Facility Managers that have led these initiatives and are making progress at their locations.